Job Description

• Assist the property Director of Marketing with all administrative tasks needed to successfully accomplish all marketing plans and programs.
• Provide project management functions to ensure tasks of Marketing team members are completed on time.
• Open virtual ticket jobs for marketing programs including advertising, direct marketing creative, promotions, events, digital marketing, data analyses, and more.
• Compile monthly, quarterly and annual key marketing metrics to assist in the performance management of the Marketing department.
• Provide all administrative support functions for the Marketing Department Team Members.

Success Competencies

• Team Work: Team player demonstrated by a willingness to work with the team to achieve common goals.
• Production: Proactive self-starter who gets things done, usually without being told or reminded.
• Innovative: Ability to utilize logic, imagination and context to create intelligent solutions.
• Intellectual Curiosity: Passionately engaged in learning by asking questions and actively seeking out answers.
• Commitment to Excellence: Demonstrates ongoing effort to improve products, services, or processes over time or all at once.
• Ethics: Demonstrates integrity and exercises discretion in handling confidential information.
• Customer Service: Demonstrates excellent guest service by building cooperative, helpful relationships with other teams to work most effectively.

Essential Job Duties

• Assists with the management of department tasks to ensure all are performed properly and on time by all Marketing Department Team Members.
• Escalates issues as necessary to the appropriate Manager or Director for resolution.
• Compile monthly, quarterly and annual key marketing metrics to assist in the performance management of the Marketing department.
• Recommends appropriate improvements to departmental processes to improve efficiencies and effectiveness.
• Opens virtual ticket job requests for marketing programs and activities, monitors their processing, and reports on their status to ensure timely completion.
• Provide administrative support for Marketing Department Team Members. Maintains and updates standard operating procedures for the Marketing department.
• Ensures all signage, digital messaging, and other marketing items are distributed and placed in and removed from their appropriate locations on a timely basis.
• Assist with the gathering of guest photos and signed releases for promotion winners, jackpot winners, etc.
• Assists as requested with the administration, distribution, and response to guest satisfaction feedback and inquiries.
• Performs general administrative office duties, including but not limited to: scheduling meetings, creating agendas, taking minutes, and creating forms and other documents.
• Assist with property promotions, events, and other marketing activities as needed.
• Must be a team player and detail oriented.
• Performs other job related duties as requested